Category: AIOps, Monitoring, Observability, SRE
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Cisco Webex’s Bold and Pragmatic AI Agents Driving the Future of Work
Cisco Webex emphasizes the transformative impact of AI agents on the future of work, particularly through its Webex Suite and Customer Experience platforms. Key partnerships with Zoom, Microsoft., and Salesforce. Innovations such as five AI Agents, AI Canvas, and AI Director . Cisco’s initiative demonstrates the potential for AI to revolutionize collaboration and customer service…
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How Agile Teams Can Stay Focused While Resolving IT Service Management Tickets
Agile and ITSM responsibilities can coexist with effective time management, optimizations, and SLA adjustments. Leaders should analyze ticket performance, identify optimization opportunities, and guide teams on productivity. Clear communication of new strategies and measuring impact will enhance agile capacities while minimizing disruptions to service-level agreements and team burnout.
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Breakthrough AI and DevOps Innovations: Insights from Pioneering CTOs
StarCIO shares their breakthrough innovations covering responsible AI, site reliability engineering, and DevOps scalability.
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What’s in the Budget? 7 Investments for CIOs to Prioritize
AIOps, CDP, intelligent search, DataOps, and Digital Trailblazers – Isaac Sacolick’s recommended CIO digital transformation investments
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The Rise and Future of AIOps: How ML can Resolve Multicloud Complexity
AIOps – using machine learning & automation in IT Ops improves MTTR & RCA today while enabling IT to support multicloud with fewer complexities
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AIOps is on the Minds of Every CIO – and Here’s How I Know
CIOs choose AIOPs when seeking innovation and data capabilities while improving reliability and performance
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3 Meaningful KPIs to Focus Agile Development, DevOps, and IT Ops to Deliver Business Outcomes
Research from StarCIO on how AIOps improves agile, DevOps, and IT Ops KPIs
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5 Reasons Major P1 Incidents Have Terribly Long Resolution Times
Hybrid cloud and digital transformation contribute to long ITSM P1 MTTRs. AIOps, machine learning, and automation are the antidotes
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3 Reasons Why Expert CIO Invest in AIOps to Support Digital Transformation
AIOps provides CIO the insurance when digital transformation and innovation drive frequent devops deployments
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3 Ways to Enrich Alerts, Observability, and Monitoring Data to Drive AIOps Success
Enriching observability and monitoring data with CMDB and other contexts drives AIOps faster incident triage, improved MTTR, and accurate RCA
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Ten Important Steps to Modernize Incident Management with AIOps
Use DevOps, SRE, and ITSM best practices with AIOps in modernizing incident management.
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How AIOps Help SREs Measure Error Budgets and Fulfill SLOs
SREs using AIOps have an advantage working with agile DevOps teams when managing to an SLO and measuring error budgets