Category: ITSM
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Avoid Burnout: 3 Really Simple Activities to Reduce Stress in Hybrid Work Teams
Avoid digital transformation and hybrid working burnout. 3 activities by Isaac Sacolick to reduce stress in agile and devops
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3 Ways to Enrich Alerts, Observability, and Monitoring Data to Drive AIOps Success
Enriching observability and monitoring data with CMDB and other contexts drives AIOps faster incident triage, improved MTTR, and accurate RCA
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Ten Important Steps to Modernize Incident Management with AIOps
Use DevOps, SRE, and ITSM best practices with AIOps in modernizing incident management.
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How AIOps Help SREs Measure Error Budgets and Fulfill SLOs
SREs using AIOps have an advantage working with agile DevOps teams when managing to an SLO and measuring error budgets
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Improving Employee Experiences as People Adjust to Hybrid Working
Hybrid working requires a mixed in-person + remote and digital + print to improve employee experiences
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How Hundred-Year-Old Enterprises Improve IT Ops using Data and AIOps
Use AIOps to reduce alert fatigue, improve MTTR, and automate incident triage
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3 Emerging Ways IT Benefits from AIOps
AIOps benefits: clean data, hyperautomation, machine learning – enables IT to drive digital transformation and managed IT multicloud complexities
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5 Ways IT Leaders are Adjusting to New Operational Normals
COVID drives these four IT leaders to change their ITSM tools, operating models, and AIOps use cases
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How to Alert on Technical Debt, Legacy, and Burning Platforms
Beyond technical debt, brand legacy and burning platforms to force addressing them. Use agile to find solutions iteratively.
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What Emerging DevOps Capabilities to Boost in 2021
DevOps 2021: Agile architectures, low-code, QA automated testing, multi-cloud, and digital culture
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Delight Employees and Empower IT to Shine at ITSM
Enable IT to better service employees with ITSM and a mobile, citizen development platform
