Category: ITSM
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How BigPanda’s “Open Box Machine Learning” enables Autonomous Digital Operations
How BigPanda improves IT Ops incident management with AI
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Improving Customer Experience by Automating Incident Response
Machine learning will help IT Ops improve incident response
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Want to change the culture? Start with your front line support teams!
Improve customer experience by learning from front line support
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Fixing your IT Legacy Before the Next Bridge Collapse
Can we fix legacy applications with as much enthusiasm and investment as innovation and digital transformation?
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33 Bad Behaviors of Agile Developers and IT Operations
Change IT culture by fixing bad behaviors in agile and devops
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Seize the Day! The Ops Role in DevOps Transformation
DevOps really requires operations teams to shift left by partnering with agile Dev, automating more, and sharing operational needs
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The Key to aligning Agile Dev and Stable Ops to a Successful DevOps Transformation
How to best align Dev and Ops teams on a DevOps Transformation
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Who Owns DevOps???
Exploring the cultural divide on how IT should transform to a DevOps culture and practice
