So here are some of my predictions if the trends reversed:
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- We will all have a lot more free time – 30 minutes to drive to the store + 30 minutes walking around * the number of stores you visit + 30 minutes driving home – adds up to a lot of time you can do something better with…
- Collaborative shopping search engines will have to get even better – So you can enjoy ‘browsing’ an online store – ideally collaboratively. Right now, even basic search for the things you know you need can still be time consuming.
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- People will consume less – which will scare some people thriving on shopaholics and spenders. But on the flip side, I see people spending more on entertainment, travel and other expenditures to help them enjoy their free time (see point #1).
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- Specialty stores may rise again – Lets face it, everyone will have their top 1-2 stores that they enjoy and want to visit. For some it may be shoes, jewelry, electronics… For me it will be the grocery so I can see the freshest produce, items with the longest shelf life, etc. But each of these stores will have a harder time maintaining loyal customers. I can see large stores suffering in this scenario (why go to WalMart when I can purchase most of their items from their website), but smart specialty stores winning by stocking intelligently and providing excellent customer service.
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- Kids will be smarter – Fewer summer jobs at stores and the mall means more of them will have to earn as knowledge workers.
- It will dramatically change the landscape of commercial real estate. I’m guessing that some of this space might be converted to small warehouses where consumers can also return/exchange goods. But hopefully some of this space will convert to parks and other recreational areas.




















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